Services
At AfriTek IT, our approach to IT support is proactive. We strive to provide IT Services and Support that is efficient, friendly and that adds value to our clients – giving them the time that they need to focus.
At Afritek IT, We will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support.
All our Online Marketing always starts with a monthly Analytics Report, which looks at all your marketing avenues – including your website, social media, email marketing, and paid ads. Afritek IT analyze the stats and provide you with feedback on the previous month, as well as appropriate suggestions on areas to improve in the month ahead. We then follow through with strategy, hands-on assistance, and support on the agreed actions. We then do the same each month, constantly improving all areas of your marketing.
VoIP Network Engineers we responsible for installing, configuring, and managing Voice over Internet Protocol (VoIP) systems within companies. Our job is to define and deploy the companies’ in-house IP telephone communication systems, including their software architecture and hardware components.
Afritek IT, will be responsible for Office 365 and SharePoint administration; providing End-user support and training for hardware and software and collaborating with the IT Manager to ensure operational security, Maintenance and Governance.
- Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability
- Administration, support and configuration of MS Office O365 for staff
- Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
- Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
- Administer and support an enterprise-level Microsoft Exchange infrastructure
- Troubleshoot Exchange related issues when alerted by monitoring software
F.A.Q.
Our IT assessment is the first step towards implementing real technology changes your staff, processes, and department.
Identify key inefficiencies resulting in wasted time and expenses
Identify critical bottlenecks that are limiters to growth
View a snapshot of your current technology infrastructure, processes, staff and IT Services
Identify gaps in industry accepted IT management best practices
Provide a clear and actionable roadmap for your IT department based on budget and needs
Meeting with you to learn the basics of your business, strategy, and goals
Reviewing your existing technology systems and infrastructure
Performing interviews with key stakeholders and employees
Using best in class industry techniques (Six Sigma, ITIL, COBIT5) to review your business and its operations
We provide a detailed Recommendation Report and Executive Presentation tailored to your organisation
Cybersecurity and AI technology work together to enhance digital protection. Artificial Intelligence (AI) helps detect, prevent, and respond to cyber threats faster and more accurately by analyzing patterns, predicting attacks, and automating responses. However, AI can also be exploited by cybercriminals to develop more sophisticated attacks, which makes securing AI systems themselves an important part of cybersecurity strategies.
“We provide complete software and hardware provisioning services — from sourcing and installation to configuration and maintenance — ensuring your systems are optimized, secure, and ready to perform.”
Reliable and sustainable solar energy solutions designed to provide uninterrupted power. Our solar and backup systems ensure continuous electricity supply, reduce energy costs, and promote eco-friendly living for homes and businesses.
